I have 4 fabulous tickets to The Lion King which will be making its Richmond debut next week. That’s the good news. The bad news is

My 7 year old nephew told me this weekend that I am “weirdly spectacular.” Now, I take that as a compliment – the weird part,

Jack is the epitome of great customer service. And to look at him, or hear what business he’s in, you might not expect that. First off, he’s

I can’t take my eyes off the photos from the Costa Concordia tragedy. And although it may or may not be accurate, the blame for this situation

I have never been a big video game player. Sure, I spent a little time at a Pac-Man table back in the day, but usually

For the past few months my days have been filled with marketing to-dos, and my nights equally filled with wedding prep.So after all the push for excess wedding pomp, it occurred to me – I know what I want and what I need. I just need help from people that are willing to see things my way and don’t have their own agenda. It makes sense to me that this is not only the mantra of smart brides but also the genius of smart marketing.

Well I feel like a techno-buffoon. There I was at Kroger, thinking I’m all smart doing my Christmas dinner shopping today because it’s Tuesday (which means senior discount!) which I get because

I’ve been in two very uncomfortable situations recently. And although they both have worked out in the end, there were very difficult and tense moments in the middle – tempers were stretched, tears threatened, and there were moments of tottering on the fine line irreversible harm. Both could situations could have been avoided, if only

Today is my husband Richard’s birthday. Always a special day, but particularly interesting this year. First off, he’s a twin. But his twin brother’s birthday was yesterday.

Nothing makes me happier than coming across unexpected art – it’s out of place, quirky, defiant and treasured. I have to fight the urge

Steve Jobs genuinely wanted to make people’s lives simpler and better, not just sell toys. In the end, isn’t that what it’s all about?

My mother is spending the week with me. She’s 78 going on 92, bless her heart (as we say in the South). She moves slowly, eats slowly, and talks slowly (but a lot). Her visit has required

Richmond is gearing up as we speak for a weekend of non-stop festival merriment.

You probably know this already if you’re one who gravitates toward the Fashion/Pop Culture pages of the newspaper before getting down to the nitty gritty: Last week was 2011′s New York Fashion Week.

Last week I went into a large home furnishings retailer left me thinking about what makes a company’s customer service approach great, not just good.

We were pleased, and proud, to receive an email from our friends and long-term clients at the National Capital Bank of Washington. The email contained a link to

You probably know that there was an earthquake in Virginia this week – and it seemed to shake more than nerves and bricks around here. A dear friend send us

Since finishing school and entering the real world, I’ve realized what a big role confidence plays in how successful you are. I think it’s fair to say that most young college grads these days don’t have

According to multiple sources, the traditional gifts for a twelth anniversary are silk and linen. A more contemporary gift is pearls. Since we’re all

In preparation for a weekend trip to Chicago, I wanted to get my dear friend Lois something unique from Richmond as a hostess gift. What better place than Tinkers to find the right item. In particular, I’m a fan of